Courses - SIF40108 Certificate IV in Funeral Services
Adcom Training Solutions provides training that covers all of this information and we encourage you to Enquire NOW info@adcomtraining.com if you are interested in completing this qualification.
This page provides information collected on 6 September 2011 from http://www.training.gov.au/Training/Details/SIF40108
SIF40108 Certificate IV in Funeral Services
Qualification notes
Descriptor
This qualification provides the skills and knowledge for an individual to be competent in a range of funeral services activities and functions requiring funeral services industry management knowledge and skills. All qualification outcomes require knowledge and application of funeral services industry protocols when dealing with the bereaved. Work would be undertaken in a funeral home, cemetery or crematorium.
This qualification is designed to reflect the role of employees who work autonomously and coordinate and supervise others. It involves the use of a broad knowledge base incorporating theoretical concepts and requires the identification, analysis and evaluation of information from a variety of sources.
This qualification is suitable for an Australian apprenticeship pathway.
Job roles
Graduates with this qualification who undertake the specialist funeral stream could work in a funeral home as a funeral director responsible for all aspects of the conduct of funerals and the coordination and management of all staff involved.
Graduates with this qualification who undertake the specialist burials and cremations stream could work in a cemetery or crematorium managing burials, burial works and cremation services.
Graduates with this qualification who undertake the specialist building and grounds maintenance stream could work in a cemetery managing grounds and maintenance works and activities.
Possible job titles include:
- funeral director
- cemetery manager
- crematorium manager
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Qualification rules
To achieve a Certificate IV in Funeral Services, 14 units must be completed:
- all 7 core units
- 1 unit from one of the following Specialist Streams:
Specialist Stream A: Funeral
Specialist Stream B: Burials and Cremations
Specialist Stream C: Building and Grounds Maintenance
- 6 elective units:
- a minimum of 5 elective units must be selected from the elective units listed below
- a maximum of one elective unit not appearing in the list below may be selected from any endorsed Training Package
- in all cases, selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors)
- elective units must be additional to those already counted towards a lower level qualification within this Training Package.
Core units
SIFIND001A Work effectively in the funeral services industry
SIFIND002A Deal with grief and trauma
SIFMGT001A Coordinate a team
SIFMGT003A Supervise staff
BSBLED401A Develop teams and individuals
BSBCUS501A Manage quality customer service
SIRXOHS003A Provide a safe working environment
Specialist Stream Units
Specialist Stream A: Funerals
SIFFNL003A Arrange funerals
SIFFNL007A Conduct a funeral
SIFFNL008A Coordinate funeral operations
Specialist Stream B: Burials and Cremations
SIFBCR010A Supervise burials
SIFBCR014A Supervise cremations
SIFBCR019A Coordinate burial works
Specialist Stream C: Building and Grounds Maintenance
SIFBGM006A Evaluate building and grounds maintenance and development needs
SIFBGM007A Coordinate building and grounds maintenance and development
Elective units (continued)
Burials and Cremations
SIFBCR005A Install burial vaults
SIFBCR006A Coordinate chapel operations
SIFBCR007A Prepare vaults or crypts for burials
SIFBCR008A Schedule burials or cremations
SIFBCR009A Reinstate vaults or crypts
SIFBCR010A Supervise burials
SIFBCR012A Arrange and oversee viewings of cremations
SIFBCR016A Supervise exhumations
SIFBCR022A Coordinate monument installation
Building and Grounds Maintenance
SIFBGM006A Evaluate building and grounds maintenance and development needs
SIFBGM007A Coordinate building and grounds maintenance and development
Client and Customer Service
SIFCCS003A Liaise with community
Funeral Operations
SIFFNL003A Arrange funerals
SIFFNL004A Arrange and oversee viewings
SIFFNL005A Arrange intrastate and interstate repatriations
SIFFNL006A Arrange international repatriations
SIFFNL007A Conduct a funeral
SIFFNL008A Coordinate funeral operations
SIFFNL009A Plan and conduct a funeral ceremony
Governance and Legal Compliance
SIFGLC002A Control and order goods
SIFGLC003A Conduct internal quality audits
SIFGLC004A Monitor contracted services and supplies
Working in Industry
SIFIND003A Participate in industry networks
Marketing and Public Relations
SIFMPR002A Prepare and conduct tours
SIFMPR003A Liaise with the media
SIFMPR004A Develop marketing strategies and activities
Occupational Health and Safety
SIFOHS003A Follow mortuary OHS procedures
SIFOHS004A Work in confined spaces
SIFOHS007A Identify hazards and assess risks in a cemetery or crematorium
Sales
SIFSLS001A Sell funeral and burial products and services
SIFSLS003A Lead a sales team
Imported units of competency
BSBITS401A Maintain business technology
BSBITU402A Develop and use complex spreadsheets
BSBMGT403A Implement continuous improvement
BSBRKG402B Provide information from and about records
BSBRKG403B Set up a business or records system for a small office
BSBSBM301A Research business opportunities
BSBSMB402A Plan small business finances
BSBSMB404A Undertake small business planning
BSBSMB405A Monitor and manage small business operations
BSBSMB406A Manage small business finances
FNSACCT503B Manage budgets and forecasts
FNSICORG516B Prepare financial reports to meet statutory requirements
RTC3805A Coordinate work site activities
SIRXHRM001A Administer human resources policy
SIRXHRM002A Recruit and select personnel
TAADEL301C Provide training through instruction and demonstration of work skills
TLIR207C Source goods/services and evaluate contractors
TLIR307C Negotiate a contract
Employability Skills for SIF40108 Certificate IV in Funeral Services
The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.
Qualification Summary
Due to the variations in job outcomes related to the specialist streams and the proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.
Employability Skill Industry/enterprise requirements for this qualification include:
Communication
- Communicate effectively with staff and managers or supervisors on day-to-day operational matters and workplace policy or procedural requirements
- Provide constructive feedback to staff on work performance
- Read, analyse and communicate workplace information to staff and other managers or supervisors
- Write reports and complete business documentation in the context of the job role
Teamwork
- Develop teams and individuals through systematic identification and analysis of staff development needs
- Work independently to complete own tasks while supporting other staff members where appropriate
Problem solving
- Identify operational and performance management problems, individually or in the context of a team management structure
- Clarify issues and apply existing policies and infrastructure to source information and resources and develop practical and sustainable solutions
- Monitor OHS implementation and identify and address areas of concern.
Initiative and enterprise
- Provide positive feedback, encourage staff to improve performance and be receptive to staff feedback on operational and performance issues
- Translate ideas into action by developing and implementing appropriate staff development
Planning and organising
- Establish and communicate clear goals and deliverables for self and staff members within the context of organisational objectives
- Develop and implement strategies to monitor and achieve product and service standards
- Coordinate resources to ensure that work is carried out according to timelines and priorities
Self management
- Understand and apply legislative requirements and responsibilities
- Understand how own job role fits into the context of wider business values and directions
- Maintain own knowledge of the job role, review own performance and actively seek and act upon advice and guidance
- Monitor own grief responses
Learning
- Accept opportunities to learn new ways of doing things and share knowledge and skills in the workplace to improve overall work performance
- Support the learning of other staff by developing and implementing staff development plans
- Establish and use funeral services industry and business networks
Technology
- Adapt to new business-related technology skill requirements and select and use business or other information and communications technology where relevant, to support business operations and planning in the context of key business performance objectives and personal job role.
Classifications
ASCO 3399-29 Funeral Director
ASCED4 1103 Personal Services
ANZSCO 451399 Funeral Workers nec
Adcom Training Solutions provides training that covers all of this information and we encourage you to Enquire NOW info@adcomtraining.com if you are interested in completing this qualification.
Last update: 23rd May 2010
First published: 23rd May 2010
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