Courses - FNS40804 Certificate IV in Financial Services (Finance/Mortgage Broking)
Adcom Training Solutions provides training that covers all of this information and we encourage you to Enquire NOW info@adcomtraining.com if you are interested in completing this qualification.
This page provides information collected on 16 May 2010 from http://www.ntis.gov.au/?/trainingpackage/FNS04/qualification/FNS40804/rules about the FNS40804 Certificate IV in Financial Services (Finance/Mortgage Broking).
Qualification notes
To attain a Certificate IV in Financial Services (Finance/Mortgage Broking) 13 units must be achieved:
- 4 industry core units, plus
- 5 sectoral core units, plus
- 4 elective units.
This qualification is designed to reflect the role of employees working in finance/mortgage broking who perform duties such as:
- securing new clients and contacts interested in mortgage or finance broking services
- presenting broking options to clients based on identified needs
- preparing and presenting loan applications to lenders
- assisting in the settling of a loan
- managing legislative and code of practice obligations relevant to the mortgage and/or finance broking industry specifically.
Industry Core Units
Achieve the following 4 industry core units:
FNSICIND401B Apply principles of professional practice to work in the financial services industry
FNSICGEN301B Communicate in the workplace
FNSICGEN302B Use technology in the workplace
FNSICGEN304B Apply health and safety practices in the workplace
Sectoral Core Units
Achieve the following 5 sectoral core units:
FNSFBRK401B Prepare and present loan application on behalf of finance or mortgage broking client
FNSFBRK402B Provide finance and/or mortgage broking services
FNSFBRK403B Present broking options to client
FNSCOMP501B Comply with financial services, legislation, industry and professional codes of practice
FNSCRDT301B Process applications for credit
Elective Units
Achieve at least 4 elective units. The 4 elective units may be selected as follows:
- all 4 elective units may be selected from the list of units suitable at Certificate IV level
- of the 4 elective units, up to 1 unit may be selected from the list of units suitable at Diploma level
- of the 4 elective units, up to 3 units may be selected from other endorsed Training Packages in accordance with other packaging guidelines for this qualification
- the units listed below are suggested as suitable electives
- see Levels Chart for full list of units available in the FNS04 Financial Services Training Package
Suggested Elective Units
FNSFBRK404B Manage self in finance and/or mortgage broking industry
FNSFBRK501B Settle application and loan arrangements in the finance/mortgage broking industry
FNSICPRO401B Develop and maintain in-depth knowledge of products and services used by your organisation or sector
FNSICCUS401B Deliver a professional service to customers
FNSICCUS501B Develop and nurture relationships with clients, other professionals and third party referrers
FNSICORG510B Manage own professional development
FNSICSAM403B Prospect for new clients
Employability Skills Summary
Employability Skills for FNS40804 Certificate IV in Financial Services (Finance/Mortgage Broking)
The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.
Employability Skill Industry/enterprise requirements for this qualification include
Communication
- accessing professional networks and conducting cold calls
- developing and writing reports to specifications
- preparing and presenting correspondence in appropriate electronic format
- questioning, listening and clarifying clients' requirements
- using effective telephone techniques and having the ability to negotiate resolutions with clients and colleagues
- using excellent customer service skills and maintain an on-going relationship with clients
Teamwork
- building rapport and trust with clients and liaising and co-operating with a wide range of persons
- liaising with clients and a range of other people internal and external to the organisation
- referring matters to nominated person as required
Problem solving
- analysing and synthesising information and determining levels of credit risk
- calculating interest/loan repayments
- checking the accuracy of calculations
- collecting, comparing and contrasting data in order to create reports
- comparing products and services in order to offer clients different options
- identifying and resolving areas of client resistance
- using problem solving tools and techniques
Initiative and enterprise
- adapting to the special needs of customers
- continually reviewing and applying emerging trends to product and service knowledge
- generating a range of options in response to a client's brief
- responding to changed and changing situations
Planning and organising
- gathering industry information through research
- implementing internal monitoring/audit program to ensure ongoing compliance
- maintaining statutory records
- preparing, processing and settling loan applications
- processing credit applications
- processing documents and maintaining files, managing information and scheduling and coordinating competing tasks
Self management
- acting as a role model for others
- applying time management strategies to own work schedule
- asking for and responding to feedback on performance
- defining and understanding own work role
- planning own work schedule and monitoring and evaluating own work performance
- presenting a positive organisational image
- working ethically and complying with all industry Codes of Practice and legislative requirements
Learning
- developing and maintaining personal competence
- identifying opportunities for professional development identified
- keeping up-to-date with legislative and policy changes within the industry and applying these to work practices
- knowing and following workplace safety procedures
- using online help for self learning purposes
Technology
- conducting web searches and using corporate templates
- operating computers
- using business technology to access, organise and monitor information using research data devices, telecommunication devices and related equipment
- using word processing, spreadsheet and database entry skills to produce workplace documentation
This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.
Classifications
ASCO 5912-11 Credit and Loans Officer
ASCED4 0811 Banking, Finance and Related Fields
ANZSIC 73 Finance
ANZSCO 552211 Credit or Loans Officer
Adcom Training Solutions provides training that covers all of this information and we encourage you to Enquire NOW info@adcomtraining.com if you are interested in completing this qualification.
Last update: 16th May 2010
First published: 13th April 2010
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